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Specializing in high-speed
Internet service to
RURAL AND
UNINCORPORATED AREAS
of Northern Solano County!
How It Works
No
telephone line required. NOT satellite! The wireless Internet "signal"
is sent from our transmitters (Access Points) on top of the mountains (or relay stations) to
your roof-top receiver (Subscriber Module). From there, the signal travels through
a CAT5e ethernet cable to a router.
There needs to be a clear line-of-sight
from the Subscriber Module and an Access Point. The signal does not travel through
trees, buildings, hills, etc.
NOTE: The wireless Internet equipment
supplied at installation must be returned to
us upon termination of your Service
Agreement or you will be charged in
accordance with the terms of the Service
Agreement.
About
Our Transmitters
We have four mountaintop transmitters (Vaca Hills, Mt. Vaca South,
Mt. Vaca North and
Berryessa Peak) and three repeater stations (Solar Hills area,
Estate Drive and English
Hills). Each transmitter has a 28-mile radius broadcast range.
We do everything we can to minimize
network downtime, however, it happens. We provide a record of
downtime and which network was affected, 2.4GHz or 5.8GHz. For a history
of our network uptime, please
click here.
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Vaca Hills
Fairfield/Vacaville, CA
360° broadcast area covering 28
mile radius |
Mt. Vaca South
Vacaville, CA
360° broadcast area covering 28
mile radius |
Mt. Vaca North
Vacaville, CA
360° broadcast area covering 28
mile radius |
Berryessa Peak
Esparto/Capay, CA
120° broadcast area covering 28
mile radius |
Coverage Area Map
Green areas and yellow areas denote coverage. Requires
clear line-of-sight from property to transmitter for
service. |
Network and
Bandwidth
The network uses top-of-the-line Motorola hardware and software. We use the
Motorola Canopy system to deliver wireless Internet service to
our customers. The network is fed by eight bonded T1 lines, providing
up to 12 Mbps shared download speeds. As the need arises, we can
continue to increase bandwidth by adding new T1 lines.
The mountaintop transmitters have 4-8
hour battery backup systems in the event of a PG&E power failure.
5.8GHz Service: Installation Overview
 On
the day of installation, we will mount the receiver on your rooftop
or best signal location with clear line-of-sight to our transmitter
and staple up to 100-feet of outdoor-rated CAT5e cable along the
outside of the house, drill through the wall, and into the house to
your computer and router. Additional CAT5e cable (beyond 100-feet),
"wall fishing" the cable or installing walk jacks incur an extra
charge and must be pre-arranged with the installer. For liability
insurance reasons, Installers cannot do attic or sub-floor crawls.
If you prefer to run the ethernet
cable through your attic or sub-floor yourself, we can provide you
with the necessary CAT5e ethernet cable. Standard installation and
activation charges still apply.
The router will then be configured to work on our network,
and we will verify successful Internet access from the router and
one computer.
IMPORTANT:
Since we do not know the history or condition of your computer(s),
we cannot be responsible for ensuring Internet access from all
your computer(s). We will make an effort to connect all computers
connected directly to the router or connecting to the router via a
wireless network connection. Should you need computer repairs or
virus/spyware removal, please contact a computer technician.
 Download
Motorola Canopy Subscriber Module (aka roof-top
receiver) Specification Sheet
(303 KB
PDF)
Download
our
wireless Internet User's Guide which shows
our wireless equipment setup and
trouble-shooting tips
(834 KB PDF)
Download
Installation Overview and Frequently Asked
Questions
(67 KB PDF)
What's Included in
a Standard Installation
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Outdoor-rated CAT5e
Ethernet Cable
Motorola Subscriber Module
(and Reflector Dish)
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 Our
installers are experienced, independent contractors who have been
working in the wireless Internet and/or satellite TV industries for
years.
Every standard installation includes
parts and labor:
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Up to 100 feet of
outdoor-rated ethernet CAT5e cable. Additional cable
charged at $0.50/foot.
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The roof-top
receiver (Subscriber Module), reflector dish and power supply. Equipment is
owned by Solano Wireless Internet (leased) and MUST
be returned upon cancellation of service.
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A wireless B/G router.
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Email account(s).
All email accounts come with
anti-spam filtering and anti-virus email
scanning.
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Activation on the
network.
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FREE lifetime software
updates for the CPE and routers.
NOTE:
Additional charges may apply for special installations
(e.g. pallet, extension pole, wall jack, additional
cabling beyond 100-ft, etc.).
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What You Need to Have
Wireless Internet is not the same as
wireless networking. Wireless Internet refers to the "signal"
between our transmitter(s) and your roof-top Subscriber Module. The wireless
router is a component of wireless networking. Although we may
provide you with the wireless router, you are responsible for any
wireless network cards for those computer(s) connecting wirelessly
to the router. The wireless router has four (4) wired ports which
can be used to connect computers directly to the router. A typical
setup is where one desktop is connected directly to the wireless
router while other desktops/laptops are connected via a built-in or
wireless card (laptops) or internal or USB network adapter
(desktops).
Still have questions? Why not take a
look at our Frequently Asked Questions
section. |
