Step 1: Information Gathering
All customers have a static IP address type of Internet. Before you can program your new router, you will need to know your WAN IP address, subnet mask, gateway IP, DNS1, DNS2, DNS3 (optional). That information is often included in your "Welcome" email.
We can also setup your connection as "DHCP-Automatically Obtain IP." Call us during normal business hours or submit a trouble ticket (after hours) if you need that information.
Step 2: The Setup Wizard
Hook-up your new router. In most cases, once you have hooked-up your router and powered it up, just plug an ethernet cable (the computer cable that came in the box is fine) into the back of your computer, and plug the other end of the ethernet cable into any LAN port (usually blue, orange or gray ports) in the back of the router. Your Internet antenna power cable should already be plugged into the WAN or Internet (modem) port.
Open up a web browser (e.g. Internet Explorer, Firefox, Safari, etc.) and a router configuration wizard should start up. Follow the instructions on the screen to configure your new router.
TIP: Write down any passwords and wifi information at each relevant step.